LocoGame Privacy Policy

1. Information we handle

• Account information: your email address, authentication information, account identifiers, and account roles when you register or sign in. Authentication is handled through Supabase.
• Profile information: names, nicknames, profile photos or photo links, country information, and public profile identifiers that you or your lounge provide.
• Lounge and gameplay records: lounge names and locations, memberships, staff roles, games, teams, scores, match history, tournaments, rankings, and reputation information. Lounge owners and managers may create player records and record matches involving you.
• Subscription information: subscription status, product and transaction identifiers, purchase receipts, and identifiers used to associate purchases with an account. Google Play processes payment details for purchases made through Google Play.
• Technical and usage information: our hosting and service providers may process network information such as IP addresses, device and browser information, request logs, and website visits. The website uses Vercel Web Analytics to understand usage.
• Communications: information you send when contacting us for support, privacy questions, or account requests.

2. How information is used

We use information to:

• Create accounts, authenticate users, and manage access to lounges.
• Maintain player profiles, match records, rankings, and tournaments.
• Synchronize app records and support offline functionality.
• Manage subscriptions and access to paid features.
• Operate, secure, troubleshoot, and improve the app and website.
• Respond to requests and meet applicable legal obligations.

3. Public profiles and lounge records

LocoGame includes public leaderboards, lounge pages, and shareable player profiles. Information displayed there can include player names or nicknames, photos, country information, match results, rankings, reputation, and lounge names or locations. Public pages can be viewed without signing in, shared by others, and indexed by search engines.

Lounge owners and authorized staff can access records needed to manage their lounge. Only provide information you are entitled to share. If a lounge has created a record about you, contact its staff or us to request correction or discuss removal. Removal from our service does not necessarily remove copies already held by others or search engines.

4. Service providers and disclosures

We use third-party services to provide the app and website. They process relevant information according to their roles and privacy policies:

• Supabase: authentication, database, and file storage services.
• RevenueCat: subscription management and purchase verification.
• Google Play: app distribution and billing when you use Google Play.
• Vercel: website hosting and web analytics.

Images such as team logos and linked profile photos may be loaded from third-party image hosts. Those hosts receive network requests when the images are displayed. We may also disclose information when required by law or necessary to protect the service, its users, or the rights of others.

5. Local storage and session information

The Android app stores information on your device to maintain your session, cache records, and support offline play and synchronization. Website authentication features may store session information in browser storage. Clearing local data may sign you out or remove unsynchronized records; it does not by itself delete your account or records stored on our servers.

6. Security and international processing

We use access controls and secure connections to help protect information. No method of transmission or storage is completely secure. Keep your credentials private and use appropriate access controls on your devices.

Our service providers may process information in countries other than where you live. Their processing is subject to their service terms, privacy policies, and applicable legal requirements.

7. Retention

We retain information for as long as needed to provide the service, maintain requested lounge records, resolve disputes, protect the service, and meet applicable legal obligations. Retention depends on the type of record and the reason it is held. Backups and service providers may retain information for additional periods under their policies.

When handling deletion requests, we review account and related records. Shared match or lounge history and records needed for legal or security purposes may require different treatment from your account information. We can explain relevant limitations when responding to your request.

8. Your choices and deletion requests

You can request access to, correction of, or deletion of your personal information and account by emailing locogame@gmail.com. For account deletion, use the subject "LocoGame account deletion" and include the email address associated with your account. If your request concerns a player record created by a lounge, include the player name and lounge name. Do not send your password or payment details.

We may ask for information needed to verify your identity before acting on a request. Requests are handled subject to applicable law, necessary record retention, and the rights of other users. Depending on your location, you may also have rights to restrict or object to processing, obtain a copy of your information, or complain to a data protection authority.

Deleting an account does not automatically cancel a store subscription. Manage or cancel a Google Play subscription through your Google Play account.

9. Children

LocoGame is not intended for children under 13. If you believe a child under 13 has provided personal information or has been included in a player record, contact us so we can investigate and take appropriate action. Additional age requirements may apply under local law.

10. Policy updates

We may update this policy as the service or legal requirements change. We will publish the updated policy on this page and revise the date above. Where required, we will provide additional notice of material changes.

11. Contact LocoGame

Send privacy questions, account deletion requests, or concerns about a player record to locogame@gmail.com.